2024 KPUB Customer Satisfaction Survey

KPUB partners with Great Blue Research annually to conduct a customer satisfaction survey to measure the community’s overall satisfaction with our ability to provide safe, reliable and competitively priced electric service.

To tell us how we are doing and help us identify improvements, please complete our short survey online here. All responses will remain confidential.

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Innovative Smart Energy Solutions

Have you ever wondered which electronics and appliances in your home are using the most electricity? KPUB’s NEW home energy calculator can break down how many kilowatt-hours your television, washing machine, dryer and HVAC unit are using. The answer might surprise you, and once armed with this information, could make you a smarter energy customer.

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KPUB Community Report

In 2023, we kept the lights on safely & reliably, our rates low & positively impacted our community in so many ways! 
Learn more through our latest Community Report by clicking the button beow.
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Save Money on Your KPUB Bill

KPUB offers a community solar rate with NO costs, panels to be installed on your property, or strings attached!
It’s easy to see if you income-qualify for this solar rate, which gives you a monthly credit back on your bill!
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Toll-free number: 855-959-2496.
Major credit cards, debit cards, and e-checks are accepted.

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Community-owned Since 1987

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ABOUT US

Kerrville Public Utility Board’s mission is to be a responsive and efficient, locally-owned provider of reliable, high-quality utility service at the lowest responsible price.
As a community-owned, not-for-profit electric company, our utility is operated with local control. Everything KPUB does goes toward serving our customers and our community’s best interest. We are dedicated to powering the homes and businesses here with the best service possible, because, at the end of the day, KPUB’s team lives, works and raises our families in this community, too.
KPUB Information

Next Board Meeting: May 15th, 2024, 8:30 a.m.

The Kerrville Public Utility Board typically hosts its regular monthly board meetings on the third Wednesday of every month at 8:30 a.m. at its main office located at 2250 Memorial Blvd in the KPUB Conference Room. Meetings are open to the public, and the meeting site is accessible to handicapped persons.

Meeting agendas and board packets will be posted by the Monday of the current board meeting week under the news page of our website here.

24,000+

customers served

60

KPUB employees

146

square mile service area

684 MILES

of power lines in and around our community

Community Blood Drive

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Thurs, June 20, 2024

Give blood. save lives.

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NEWS & UPDATES

Sign up for paperless billing—Earn up to a $10 bill credit on your next KPUB bill!

CLICK HERE