Bill Payment Options

Billing Cycles

Budget Billing

Apply for New Service

Security Lighting

Surge Protection

Share the Light Program

Report a Street Light Outage

Disconnect Request

Request a Letter of Good Credit

Connect/Transfer Request

Terms & Conditions

Contact Us

Report a Street Light Outage or Down Power Line

For immediate assistance with a street light outage, downed power line, or loss of lights or power please contact KPUB Customer Service by phone at 830-257-2883.

To report an outage of a security light, you may email Customer Service.