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Kerrville, Texas 78028
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Lighting services
Residential Area Lighting
Kerrville Public Utility Board (KPUB) offers a full range of lighting services. KPUB can provide outdoor lighting fixtures, including maintenance, for a fixed monthly fee. The monthly cost varies based on the type and size fixture you choose and will be added to your monthly bill. A KPUB representative can help you decide which fixture is right for your needs. Upon your request, a meeting will be scheduled with an engineering department representative to assess your needs. KPUB installs area lighting systems on existing utility poles. Pole-mounted lighting provides uniform illumination and greater coverage than lighting systems mounted on building structures. Based upon an assessment of your needs, additional charges for installation of new facilities may be required. For the light to be installed, an agreement must be signed that includes a term requirement of 36 months.
Commercial Lighting
Lighting fixtures provided for commercial lighting are intended to bring a valuable service to our commercial customers. By mounting the fixtures on existing or new KPUB poles, you can avoid the costly up-front investment and maintenance expenses of installing and owning lights, poles, and wiring. KPUB provides all maintenance, repairs and replacement of fixtures at no additional charge to the customer. A KPUB representative can help you decide which fixture is right for your needs. Upon your request, a meeting will be scheduled with an Engineering department representative to assess your needs. KPUB installs area lighting systems on existing utility poles. Pole-mounted lighting provides uniform illumination and greater coverage than lighting systems mounted on building structures. Based upon an assessment of your needs, additional charges for installation of new facilities may be required. For the light to be installed, an agreement must be signed that includes a term requirement of 36 months.
Street Lighting
KPUB provides lighting services for streets for entities that govern roads within our service territory. KPUB will conduct a free, onsite evaluation for more street lighting. Should you have concerns with street lighting, please contact the entity responsible for street maintenance first to make a request. For instance, in the City of Kerrville, customers should contact either Texas Department of Transportation or the City of Kerrville. The governing entity will determine if additional street lighting is warranted. The entity will then contact KPUB, and we will work with them directly to identify the best location for maximum illumination and coverage. KPUB follows prescribed guidelines that include brightness and uniformity for the street based upon traffic levels and size of the street. Additional street lights are subject to being approved by the roadway authority as they are responsible for monthly fees and approving light locations.
Lighting Details
New lights that KPUB uses to provide the above services are full cutoff energy-efficient LED fixtures with a color temperature less than 3000 degrees Kelvin. They are installed with photocells to only operate at night. Should you have concerns with lighting trespass or wish to report a malfunctioning light, contact our engineering department at [email protected].
KPUB SmartHub App
Our SmartHub is a web and mobile app that allows you
to do business with KPUB like never before
