Careers

Providing outstanding customer service is at the heart of KPUB’s company culture and in the forefront of all that we do. Keeping the lights on reliably for our community is something KPUB takes pride in! Since 1987, we’ve been committed to keeping the lights on for the Kerrville area—rain or shine.

At KPUB, we are responsive to our customers and committed to serving them. We don’t answer to shareholders—we answer to our customers, and every decision we make is in their best interest.

Are you interested in joining the KPUB team? Click the button below to check out our openings!

Accommodation Request

If you have a disability and need accommodation(s) to apply for one of KPUB’s posted positions, please contact us:

Call: 1-830-792-8283
Email: [email protected]

E-Verify

U.S. law requires companies to employ only individuals who may legally work in the United States, either as U.S. citizens or foreign citizens who have the necessary authorization. KPUB participates in E-Verify, a U.S. Citizen and Immigration Services internet system that helps businesses determine the eligibility of their employees to work in the U.S.

Equal Employment Opportunity

KPUB actively promotes equal-opportunity employment and equal pay on the basis of merit and ability to perform work. Equal opportunity will be extended to all qualified employees and applicants for employment regardless of race, color religion, national origin, sex, pregnancy, age, or disability. 

Thank You KPUB Article
Taylor Riley

Taylor Riley

Lineman

“At KPUB, I work with a great team of other line workers who all take pride in the work we do and are always ready to roll up our sleeves and help each other out. I love that my job as a KPUB lineman challenges me every day in different ways and the brotherhood it involves in training one another. KPUB is a great company that has offered me an opportunity to develop my career here, and I’m able to use my skills and knowledge to keep progressing in this line of work and continuously grow.”

Our benefits

Full-time employees enjoy an excellent benefits package, which includes the following:

  • Health, Vision and Dental insurance
  • Life & AD&D Insurance
  • Retirement
  • Deferred Compensation
  • Tuition Assistance
  • Vacation, Sick and Holiday
  • Cancer Insurance
  • Critical Sickness Insurance
  • Employee Assistance Program

Available Positions

TITLE: System Dispatcher
POSITION STATUS: Full Time, Non-Exempt
GRADE: 10
DEPARTMENT: Operations, Field Services
REPORTS TO: Supervisor of Field Services

JOB SUMMARY: Under direction, receive and transmit information to crew personnel relating to construction, maintenance and repair of distribution lines. Receive customer telephone calls relating to power outages, the connection of new service or service disconnect and reconnect non-pay. Under limited supervision, coordinate transfer of information between crews, office and customers to facilitate the operation of the KPUB electrical system and maximize productivity and reliability.  Proficiency in customer contact and scheduling.

RESPONSIBILITIES:

  • Communicate by telephone, radio and email with employees and customers.
  • Acquire status of distribution and substation equipment, analyze and report that information as needed to direct crews for normal and emergency operations.
  • Create and perform switching orders.
  • Keep dispatch logs relating to customer calls and power outages
  • Possess a thorough knowledge of the service area.
  • Utilize SCADA, mapping, outage management and other software for data entry, reporting, and information gathering purposes to support utility operations.
  • Work morning, evening and double shifts as required.
  • Work as a dispatcher on call as required.
  • Prepare reports as needed for Supervisor and verify all data for accuracy.
  • Maintain and update as needed, all dispatcher operating procedure manuals.
  • Maintain Outage Management System (OMS) and report issues as needed.
  • Assist Supervisor with training System Dispatchers as needed.
  • Prepare reports as needed for Supervisor and verify all data for accuracy.
  • Maintain and update as needed, all dispatcher operating procedure manuals.
  • Maintain Outage Management System (OMS) and report issues as needed.
  • All other assignments as directed by supervisor or management.

MINIMUM QUALIFICATIONS:

  • High school diploma or equivalent.
  • Maintain composure in emergency situations
  • Clear verbal and written communication skills
  • Must be self-motivated, dependable and detail-oriented.
  • Strong interpersonal skills
  • Ability to maintain sensitive company/customer data in the strictest of confidence.
  • Proficient operation of office equipment
  • Ability to obtain knowledge of basic electricity and electric power systems.
  • Ability to accurately interpret reports and convey electronic data.
  • Possess a valid Texas Driver’s license and have a good driving record.
  • Must be physically and mentally able to perform the essential functions of the job described in a fast-paced, high-pressure environment with or without reasonable accommodation, including being able to lift up to 50 pounds of materials.
  • Bondable.
  • Working knowledge of computer systems

Download a copy of this job description by clicking here.

 

Apprenticeship Program

KPUB and other utilities play an enormous role in apprenticeship. KPUB’s apprenticeship program is recognized by the Department of Labor and audited frequently to ensure compliance and integrity. To become a Journey Lineman, Apprentice Linemen, or trainees, must complete 8,000 hours of on-the-job training and 144 hours of book work on their own time. Once completed, graduates receive a certificate of completion and a certification that will carry throughout their career.

The apprenticeship in Texas a paid program designed to focus on training and education. Apprentices work with and learn from established Journeymen in a hands-on setting. KPUB linemen serve as coaches, mentors, and teachers to the apprentices during their training. Apprentices will also work in several different areas of the industry such as the substations and power lines. Much of our linemen’s success is attributed to the Journey Linemen that train the apprentices.

Since 2006, KPUB has had 21 apprentices complete the training and receive their certification recognized by the Department of Labor. Today, 12 of those linemen are still employed at Kerrville Public Utility Board. We are so incredibly grateful for all our linemen and their dedication to our community. Thank you, KPUB linemen!

 

Get an inside look into Kerrville Public Utility Board’s lineman apprenticeship program: