July 8th, 2025—Kerrville Public Utility Board (KPUB) restored our remaining major outage areas across West Kerr County as of yesterday, including the Cade Loop, Rio Vista, and Kelly Creek crossings. As of 6:30 p.m. on Monday, July 7, just 140 customers remained without power.
Crews continue working today to address small and individual outages throughout our service area. As of this morning, KPUB crews remain active in the Kelly Creek and La Junta neighborhoods, where a limited number of customers are still without power. Crews will be on-site at all of our remaining outage locations today, assessing each location to determine whether conditions are safe for restoration.
Homes that can safely receive electricity are estimated to have their service restored today. For customers whose homes have unsafe conditions that prevent restoration, we will work closely with them to determine their next steps toward safely restoring power. This may include coordination with a licensed electrician as part of the process for non-KPUB equipment.
Customers still without power are encouraged to contact KPUB directly at 830.257.3050. Because KPUB’s outage reporting system in the Hunt area sustained storm damage, direct reports are essential to ensure all affected homes are accounted for. Customers may also message KPUB through its official Facebook page.
“This is a tragedy for our entire community,” said KPUB General Manager & CEO, Mike Wittler. “Our top priority is the safety of our customers and employees while working as quickly as possible to restore electric service to our customers still without power.”
“Customers have lost entire homes, loved ones, and livelihoods—businesses are unable to operate, and families are facing the daunting task of recovery. We recognize the financial strain this disaster has caused for so many and are committed to supporting our neighbors through this recovery,” said Wittler.
In response to the tragedy and the hardship many of our neighbors are facing, KPUB is taking immediate steps to support customers recovering from flood damage. Effective immediately, KPUB is waiving all service transfer fees for customers who have lost their homes or need to relocate due to damage. The utility is also temporarily suspending disconnections for non-payment to ensure that no customer loses access to electric service during this critical time.
KPUB extends its heartfelt appreciation to the community for its continued patience, strength, and support. For outage resources, please visit www.kpub.com/outages.
KPUB and mutual aid crews restored remaining major outage areas in West Kerr County—including Cade Loop, Rio Vista, and Kelly Creek crossings—as of yesterday, with work continuing on small and isolated outages. Pictured are crews restoring power in the South Fork area of Hunt.
KPUB and mutual aid crews restored remaining major outage areas in West Kerr County—including Cade Loop, Rio Vista, and Kelly Creek crossings—as of yesterday, with work continuing on small and isolated outages. Pictured are crews restoring power in the South Fork area of Hunt.