To better serve you, we’ve consolidated our automated phone communications into one easy-to-use number!

We have now transitioned our outage reporting phone number (previously 830.257.2883) to our secure pay-by-phone number.

Now, with just one number, you can:

  • Report outages
  • Make phone payments
  • Receive service calls for past-due reminders
  • Get text communications

& more!

Please save this number for future use: 855.959.2496

If you have any questions, our customer service team is happy to help! Our support line is 830.257.3050.